PATIENCE is a MUST
Ordering at our shop means you are willing to wait for your item. Some items may be delayed due to shipping concerns, but rest assured that your items will arrive on time.
NO CANCELLATION
Customers who will not abide by this will be posted. However, if the reason is valid, cancellation is possible. You will be requiring to pay 70% of your order total for the cancellation fee
PAY on TIME
Strictly pay as you order. Any unpaid orders after the 5 days dop will be cancelled. Customers who will not pay on time will be posted and blacklisted
SHIPPING
We shall not be held liable for any damage or loss that occurs during the shipment once I hand over your package to the courier. don't worry, your order will be carefully packed!
Our Shipping Options are Gogo Express & Jnt Express ONLY!
REFUND
If there are any manufacturer defect on our products, we can only provide 45% refund. :)
If you receive a damaged or incorrect product, please notify us as soon as possible via our DMs. Remember to include images or videos of the item.
Strictly no unboxing video, no refund.
Thank you for supporting us!
Studio Solace
We greatly appreciate your support for us! Thank you for supporting our small business.
#SOLACEupdates on twitter !
Stay safe ! Hope we brought joy to u ☻